Hospitality Management Major-Dining Room Class Memo 2 Essay

Hospitality Management Major-Dining Room Class Memo 2 - Essay Example The training will look at the importance of getting information from the client. This practice is crucial because it makes sure that the set up is according the client’s expectations. According to Strianese, this process involves listening and guiding the client into making the best decisions for the function. This includes looking at the time schedule, the program, the room set up, and the selection of food and beverage. The second training area is the development of the Banquet Event Order (BEO). This is crucial because it will help the service team capture every detail meaning that they will be able to put attention in every detail. The final training section is looking at the legal issues affecting the food service operations. This is crucial because it will help the service team avoid cases that will attract strange legal cases. Strianese states that, â€Å"Managers should be aware of the type of cases that have been filed and what advice experts have given on how to avo id the lawsuits† (Strianese, pg 389). Some of the safety precautions to be considered include, following the client’s instruction to make sure that they are satisfied and making proper sitting arrangement to reduce risk of accident. These techniques will create and support a professional environment in the organization because the service team will attain knowledge on the best practices to follow in the service industry which will help them in their day to day